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WS-FTP Tutorial
 

How do I...

WS-FTP is an FTP (file transfer protocol) program, designed to download/upload files between your computer and servers.

This tutorial makes the assumption that you have obtained and installed WS-FTP. If you have not yet done this, you can download WS-FTP from Download.com. If you happen to download a different version of WS-FTP, or a differnt FTP program the screens below may differ from yours, but the principles will be the same.

How Do I Connect to Elysium Gates Server? [Top
  1. In WS-FTP press a Connect button which opens a dialog seen below.
  2. Click on the button New. This will clear all the values (see the screenshot below).
  3. Each setting is described in the table below.

New FTP profile window

Setting Description Enter
Profile Name Just a note to yourself that tells you where you are connecting. In the sample image, you can see that it might be best to use the title of your page or maybe your Area assignment in Elysium Gates or both. My website on Elysium Gates Server
Host Name/
Address
Enter the domain information to connect to the server. ftp.elysiumgates.com
Host Type In most cases everything will work fine if you select the default Auto Detect option. Auto Detect
User ID Your Elysium Gates login name (case sensitive) user_name
Password Your password  ********
Account Just leave blank  
Comment Enter any comments regarding this profile (Generally this left blank will not be a problem) Comment
Anonymous Elysium Gates  does not support this feature. You have to enter your log in name and password  
Save Pwd Check this box and you never have to enter a password again checkmark
 

This is what your new profile should look like:

New profile configured
Click APPLY then OK

How Do I Upload My Files [Top

Now that your are connected to your site, you can upload your files. Please study the screenshot of the main window below. The files on your local computer appear in the left window and your directory on our server appears in the right window.

Main WS_FTP Window

  1. Choose the appropriate directory on your local computer where you store your site (left window).
  2. Select file(s) (hold down Shift and Ctr keys for multiple selections).
  3. Click on direction arrow to copy files to opposite window or perform these important actions to selected files:
    1. Change a directory (press ChgDir button on the right)
    2. Make a new directory (press MkDir button on the right)
    3. Rename (press Rename button on the right)
    4. Delete (press Delete button on the right)
TIP 1: Make sure your site has index.html as starting page and you overwrote or deleted old index.html.
TIP 2: All file names are case sensitive (index.html is not the same as INDEX.HTML).

Elysium Gates is hosting on an NT Server.  Changing file permissions is not used. This option is for UNIX servers.

 

What If I Cannot Connect?

If you are not able to connect using the above instructions, please check your connection settings:

  1. Check the spelling of your user name, password, and host name. User name and password are case-sensitive.
  2. Consult your account information letter for correct host name.
  3. If you have an invoice that is seriously overdue, your log in may have been disabled - you need to pay the amount due before you can update your website.

Why Don't I See My Update?

These are some possible reasons for your misfortune:

  1. You forgot to rename your home page to index.html.
  2. All file names are case-sensitive on Elysium Gates server.
    If you don't see some images or have broken links, please go through your webpages and check your links. You cannot refer to a file "File.gif" as "file.gif" or "File.GIF" - you have to use "File.gif" in your webpages.
  3. Your browser has cached the previous version of your website and is not downloading the updated version. Open your website in the browser and press "Ctrl"-"R" - that should force the browser to clear its cache.
  4. If your images don't show up correctly, you may have uploaded them in ASCII format. Please re-upload them and make sure that Binary option is selected on the bottom of your main WS-FTP window.
  5. Your www.mydomain.com URL may not be working yet. Please use your primary URL instead to see your update (consult your account information letter for that URL). 
    If you own your own domain and have it hosted on Elysium Gates.
    Check your domain record.
    The domain servers should be: NS1.ELYSIUMGATES.COM and NS2.ELYSIUMGATES.COM 
    If these are not the domain name severs you see contact Pandora and she will help you get them changed.

    Once your domain registrar announces that your domain name has been transferred, it usually takes about 3 to 5 more working days before it is active. In order to complete domain transfer process, all Internet providers must update (synchronize with your domain registrar) their records and name servers (DNS tables) to reflect the new site location. This process is an autocratic process and depends on particular ISP's DNS server setup refresh interval (normally 3 to 5 days and no longer than one week). This effect is called "DNS propagation".

    Read transfer your domain to Elysium Gates.

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